ORWA is proud to offer
e-Learning
Industry studies have shown
employee-training budgets for most water and wastewater utilities are
tighter than ever. Web-based operator certification and license renewal
training provides employers and their employees the flexibility to take
training courses at their own pace without the hassle and cost of
attending live classes. Studies show online training can be as effective
as, or even more effective than, live classroom instruction,
correspondence or CD-ROM-based courses. Plus, online training is more
convenient, less expensive and easier to manage.
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How to Begin
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First, complete the online registration under the "Access e-Learning" button above. You will be asked to provide your name, company name (if applicable), address, e-mail, and telephone number.
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Second, enroll in and pay for the course you wish to take. Payment made through the online credit card transaction (MasterCard, Visa, Discover, or American Express) is usually approved within seconds. Payments by check or money order will take longer to allow bank processing (usually 10 business days after receipt by the association). You will be notified by e-mail when your course is available. Send checks to [insert mailing address and how they should be made out].
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Once you are enrolled, log in under “Registered User” and click on “Take my course.” Select the course you wish to take and click on “Course Menu.” This will take you to the Course Menu where you will select the first module by clicking on the radio button and clicking on the “Launch” button at the bottom of the page. Make sure you have disabled your browser’s “pop-up” blocker or the course will not appear.
You are not required to complete the course in a single learning session. Unless stated otherwise, you may start and stop as often as you like until you complete the course.
If you have technical questions, please call SunCoast Learning Systems, Inc.
at 800-269-1181.
No Travel Cost
Water and wastewater utilities can save a significant amount of money
using e-Learning versus having employees travel great distances in order
to attend instructor-led classroom training. Just think of the time and
money that can be saved by not having the expense of a hotel, meals, and
the lost productivity of your employee’s time.
Convenience of Anytime, Anywhere Training
Students can log onto e-Learning courses at home or office, day or
night. In order to access e-Learning, all you will need is a computer
with a 56k or better Internet connection.
Self-Paced Lessons
Students move through the e-Learning courses at their own pace. A quiz
at the end of most modules reinforces the student’s knowledge of the
subject matter. Students who master 70 percent of the material in each
module will advance to the next.
The e-Learning system allows a student to exit and return to the course
at any time.
Easy to Use
e-Learning courseware is very user-friendly and is designed to keep the
attention of the student through the use of charts, graphs, and other
interactive technology.
Variety of Courses Available
Water and wastewater operators registering for e-Learning courses will
have a menu of courses from which to choose. We are constantly adding
and updating courseware to reflect changing industry needs and
regulations.
e-Learning Frequently Asked Questions
How do I register for an e-Learning class?
Click on the above link, “Register for a Course,” will take you to the e-Learning registration form.
The registration form will provide you with instructions for registering as a new student. You should have your credit card available to pay for the course online. You will select a personal User Name and Password to use each time you log onto the training site.
What does an e-Learning course cost?
The courses currently offered are $225.00 for one CEU, or approximately 10 hours of course instruction.
Do you accept credit card payment online? Can I pay by check?
We will accept payment online by MasterCard, Visa, Discover, and American Express. A company check or personal check will be accepted by mail, however you will NOT be able to access the online course until after payment has been received and processed. All online transactions are encrypted and processed on a secure server.
Must I complete the course at once or can I come back at a later date?
Once you are enrolled in an e-Learning course, you will have 12 months in which to complete the course. You may take the course at your pace and access it 24/7 at your convenience.
Do you track my courses and credit hours online?
Yes, the e-Learning Management System software tracks your registration, enrollments, time in course, quiz scores, and course status (Not Taken, Incomplete, Completed, etc.). You may access your student history and course progress whenever you log on to the system.
What if I don’t pass the course, will I be able to take it again?
The e-Learning system requires a student master at least 70 percent of each course module containing a quiz before moving on to the next module. If you fail a quiz, you may review the material and retake the quiz as often as necessary to achieve a passing score.
If I have questions about the course material, how do I get it answered?
Students can email the association if they have questions on the course material (the link appears on the logon page, along with our telephone number.
Do I receive a certificate indicating I have passed the course?
Yes, upon completion of the course and passing all quizzes, your state Rural Water Association will provide you with a written certificate indicating the name of the course and hours of credit earned.
Scroll
down or click the course title to jump to that course
Basic Water Works
Pump and Motor Maintenance
Chlorinator
Systems and Chemical Handling
Water Utility Safety
Water Utility Math
Practical Personnel Management
(Water Board Bible)
Small Water Systems II
Surface Water Treatment
Basic Environmental Chemistry
Math Review
Corrosion Control
Treatment Optimization
Basic Board and Council
Training
Basic Water Works
This course introduces the student to the relationship between potable
drinking water and health, and the important role the water operator
plays in maintaining a safe and ample supply of drinking water. An
overall view of the water cycle is presented together with a general
description of the responsibilities of water utility personnel and the
need for regulation of the water industry to protect the public health,
safety, and welfare.
A general introduction to the source, characteristics, production,
treatment, disinfection, storage, and distribution of potable water is
presented, together with instructions on general hazards and safety
practices. Basic water chemistry and math skills are developed and
applied to the water industry.
Course Modules:
1. Introduction
2. Operation of a Water Utility
3. Water Characteristics
4. Water Quality Standards
5. Disinfection
6. Ground Water and Wells
7. Surface Water Production
8. Distribution
9. Safety
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 10 hours
CEU’s earned: 1.0
Pump and Motor
Maintenance
This course contains information on developing a maintenance program,
electric motors and motor controls, centrifugal pump mechanics and
hydraulics, lubrication and bearings, compression packing, mechanical
seals, positive displacement pumps and other types of pumps, and safety
around pumps and motors.
Course Modules:
1. Developing a Maintenance Program
2. Prime Movers; Electric Motors and Motor Controls
3. Centrifugal Pump Mechanics
4. Centrifugal Pump Hydraulics
5. Lubrication
6. Bearings
7. Compression Packing
8. Mechanical Seals
9. Positive Displacement Pumps
10. Special Pumping Units
11. Water Utilities Safety
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 10 hours
CEU’s earned: 1.0
Chlorinator Systems
and Chemical Handling
Course covers the properties of chlorine, its purpose in the public
water system, terminology, dosage calculations, cylinders, maintenance,
and troubleshooting common problems.
Course Modules:
1. History of Chlorination
2. Chemical Handling and Safety
3. Physical and Chemical Properties of Disinfectants
4. Process Applications
5. System Types
6. Injectors/Ejectors
7. Containers and Connections
8. Maintenance and Troubleshooting
9. Chlorination Math
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 10 hours
CEU’s earned: 1.0
Water Utility Safety
This is a comprehensive safety course for water utility workers, that
includes an introduction to safety concepts and programs.
Course Modules:
1. Introduction to Safety
2. Personal Protective Equipment
3. Back Safety
4. Hazard Communication and Chemical Safety
5. Laboratory Safety
6. Biological Hazards
7. Confined Space Safety
8. Emergency Response
9. Electrical Safety
10. Trench Safety
11. Work Zone Safety
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 10 hours
CEU’s earned: 1.0
Water Utility Math
This course was written for students who feel they can’t do math or math
is too hard. Using the “use it or lose it” philosophy, each concept
builds on previous concepts. Realizing that math must be used on a
regular basis to retain it, the course offers many practice problems a
water or wastewater operator will experience regularly.
Course Modules:
1. Introduction
2. Conversions
3. Surface Area
4. Volumes
5. Solving for the Unknown
6. Solving Word Problems
7. Velocity
8. Flow
9. Detention Time
10. Loading Calculations
11. Efficiency/Percent Calculations
12. Conversion Factors, Equations, and Formulas
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 10 hours
CEU’s earned: 1.0
Practical Personnel
Management (Water Board Bible)
This course is designed for the inexperienced water or wastewater
manager. It addresses the challenges of supervising and running an
office, including building a team, employee law, hiring, handling
conflict, compensation, contract workers, and customer relations.
Course Modules:
1. Personnel Management Overview
2. Team Culture
3. Coping with Employee Laws
4. Customers and the Law
5. First You Have to Hire ‘em
6. Supervision, the Toughest Job of All
7. Handling Conflict on the Job
8. Keeping Employees Skills Sharp
9. The Two Great Flavors of Compensation
10. The Pro’s and Con’s of Contracting
11. Customer Relations and the Future
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 10 hours
CEU’s earned: 1.0
Small Water Systems 1
SWS I was developed to assist the operator in focusing on the basic
concepts needed to successfully master skills necessary to operate small
water treatment systems. The training incorporates information from many
standard water sources, such as the Sacramento series of manuals, and
includes many helpful and practical guides and tables, including major
concepts and troubleshooting.
Course Details:
1. Small Water Systems
2. Drinking Water Sources
3. Safe Water Drinking Act
4. Well Requirements
5. Water Storage Systems
6. Chlorination and Disinfection
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 10 hours
CEU’s earned: 1.0
Small Water
Systems II
SWS II further advances the operator’s knowledge of small water
treatment systems, including detailed lessons on filtration,
disinfection, pump maintenance, basic chemistry and basic math.
Course Modules:
1. Small Water Systems
2. Demineralization
3. Coagulation and Flocculation
4. Sedimentation
5. Aeration
6. Stabilization
7. Softening
8. Compliance and Disinfectant Byproduct rule
9. Centrifugal Pump Maintenance
10. Cross-Connection and Backflow Prevention
11. Water Plant and Basic Chemistry
12. Water Plant Operators Math
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 10 hours
CEU’s earned: 1.0
Wastewater Processing
This course introduces the student to wastewater processes, including,
wastewater collection and flow, preliminary, primary, and secondary
treatment. The course also covers disinfection through chlorination,
hypochlorination, dechlorination and other disinfection alternatives.
The student is also introduced to the types of micro-organisms found in
the process, aerobic and anaerobic sludge digestion, diseases and
sampling techniques.
Course Modules:
1. Intro to Basic Wastewater
2. Summary of Wastewater Processes
3. Wastewater Testing Methods
4. Activated Sludge Troubleshooting
5. Types of Microorganisms
6. Aerobic and Anaerobic Sludge Digestion
7. Wastewater Math
8. Wastewater Diseases
9. Wastewater Sampling and Compliance
Surface Water
Treatment
This course takes a look at the differences between ground water
treatment and surface water treatment and the notable characteristics of
each. It includes discussion of coagulation and flocculation, alkalinity
and pH adjustment, filtration and disinfection.
Course Modules:
1. Surface Water Sources
2. Treatment of Surface Water
3. Coagulation and Flocculation
4. Alkalinity and pH adjustment
5. Filtration
6. Disinfection
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 10 hours
CEU’s earned: 1.0
Water Transmission and Distribution
This course is intended to provide the water treatment plant operator
with the basic knowledge needed to better understand the operation of a
water distribution system. It addresses for pipes used, pipe
installation, maintenance and repair, fire hydrants, water
considerations storage issues, service lines, water meters, and basic
hydraulics.
Course Modules:
1. Introduction
2. Problem Considerations in Pipes Used
3. Pipe Installation, Maintenance and & Repair Requirements
4. Valves and Fire Hydrants in Water Distribution Systems
5. Water Storage, Tank Maintenance, & Repairing Mains
6. Service Lines, Water Meters, and Basic Hydraulics.
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 10 hours
CEU’s earned: 1.0
Basic
Environmental Chemistry
This course is a comprehensive water chemistry course and includes
fundamentals of atomic structure, dilution calculations, wastewater
chemistry, coagulation, softening and BOD, and chlorination, DBP and
corrosion control. It includes non-scored comprehension checks
throughout the modules so the student can test their level of
understanding before proceeding to the scored module quiz.
Course Modules:
1. Basic Chemistry
2. Atomic/Molecular Weight
3. Dilution Calculations
4. Wastewater Chemistry
5. Water/Wastewater Treatment
6. Coagulation, Softening and BOD
7. Chlorination, DBP and Corrosion Control
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 10 hours
CEU’s earned: 1.0
Water Utility Management
This modern, practical course was created to provide managers and other
personnel from small systems, particularly those serving fewer than
10,000 in population, with opportunities to gain valuable knowledge and
earn university-based professional designation in the field of
management.
Course Modules:
1. Historical Background
2. Federal Drinking Water Regulations
3. State Drinking Water Regulations
4. Utility Organizational Structure
5. Board/Manager Relations
6. Basics of Utility Finance
7. Basics of Personnel Administration
8. Becoming a Customer-Friendly Utility
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 10 hours
CEU’s earned: 1.0
Math Review
This course uses the “10-7-3” problem solving method that has been
successfully used by other RWAs. It is designed to take the fear out of
water system math and gives the water operator the tools he or she needs
to be successful. The course covers water system conversions,
calculations used in determining size, dosages, velocity and weir,
filter and well calculations, as well as horsepower and efficiency.
Course Modules:
1. Useful Water System Conversions
2. Area, Volume, and Perimeter Calculations
3. Dosage, Dilutions, and Concentration Calculations
4. Velocity, Flow, and Detention Calculations
5. Weir, Filter, and Well Calculations
6. Horsepower and Efficiency Calculations
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 10 hours
CEU’s earned: 1.0
Corrosion Control Treatment Optimization
Because of new or upcoming regulations, utilities have been changing
treatment or adding new chemicals in an effort to meet these
requirements. After treatment changes, unintended consequences have
occurred where systems that normally do not have corrosion issues are
experiencing lead and copper exceedances. This course will focus on the
basics of corrosion control treatment optimization and provide the
latest information on how to assess your system and avoid these
unintended exceedances. It is full of useful images, charts and tables.
A new course written by Rich Giani of District of Columbia Water and
Sewer Authority, it also has a new look and improved interactivity.
Course Modules:
1. Lead and Copper Rule – Overview
2. Primary Water Quality Parameters
3. Secondary Water Quality Parameters – Part 1
4. Secondary Water Quality Parameters – Part 2
5. Corrosion Control Treatment 1 - Passivation – ph Alkalinity
Adjustment
6. Corrosion Control Treatment 2 – Passivation – pH/Alkalinity
Adjustment
7. Corrosion Control Treatment 3 – Passivation – Phosphate
8. Corrosion Control Operations
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 10 hours
CEU’s earned: 1.0
Basic
Board and Council Training
Course author: Tom Hyatt of MRWA
Members of decision-making bodies such as water district boards and
municipal councils are having more demands placed upon them. Making
informed decisions is becoming more of a challenge due to the increased
influences of laws, regulations, and liability. This course offers the
board, or council, member the opportunity to learn about the impact and
responsibility that comes from open-meeting laws, parliamentary
procedure, financial planning, water and wastewater regulations, and
dealing with staffing issues and utility management. This course was
written by Tom Hyatt, Training Specialist, for Missouri Rural Water
Association and is applauded as a ground-breaking opportunity to begin
educating and assisting decision-makers with their growing
responsibilities.
Course Modules:
1. Elected to a Board
2. Parliamentary Procedure
3. Open Meetings Law
4. Communicating with Customers
5. Personnel Management
6. Water Utility Oversight
7. Financial Management
Course Details:
Price: $225.00
Applies: Wastewater and Drinking water
Estimated time to complete: 6 hours
CEU’s earned: 1.0
